Pre sale, in sale and after sales service commitment

Pre sale:

Accept your inquiry and organize special technical seminar to discuss the equipment requirements of customers. To provide you with a detailed "equipment proposal", including 1. Equipment samples; 2. The latest technology and technology of domestic and foreign related equipment; 3. GMP process design, plant water and electricity layout; 4. Mechanical equipment process design; 5. Relevant product configuration, spare parts, packaging and after-sales service; 6. Determine the equipment and itemized quotation.

On sale:

1. Always keep in touch with you, invite customers to inspect the company, supervise the production and assembly.

2. Prepare the equipment manual, file card and tracking card and other related software, and accept your acceptance at any time.

3. Regularly report the production status of equipment to customers.

After sales: (operate according to the international standard of after-sales service)

One year warranty, lifelong service, 24-hour after-sales service website, hotline and fax are opened for you, and domestic customers can basically arrive at the designated place within 72 hours.

Spare parts inventory is sufficient for a long time, vulnerable and consumable parts and important accessories are guaranteed to be answered to customers in the first time.

Make a regular return visit to each customer once a year, and record the equipment files.

Service line 0512-632 632 01 021-6470 6538